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Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll

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Replying to:
Irene R
QuickBooks Team

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Allow me to chime in and provide clarifications, Ktags.

 

When using QuickBooks Payments, the system automatically creates bank deposits and payments. Therefore, your downloaded transactions or payments should match the system-created deposit.

 

Know that various factors may affect why your deposit doesn't show up. Such as of the following reasons listed below:

 

  • Amounts or dates if your transactions don't match.
  • The bank used on the payment isn't the same as the bank where the match is located.
  • Your payment has been reconciled.
  • Your transaction is older than six months.
  • The deposit has been matched to another transaction.
  • Multiple currencies are involved, or the exchange rate shift causes an amount difference.

 

Furthermore, if guaranteed that these aspects don't apply at your end and can't find a match for your transactions. Let's perform a browser troubleshooting by utilizing other supported browsers to confirm if this is a browser-specific problem. Begin by logging in to your QBO account using a private or incognito browser.

 

You can use these keyboard shortcuts below:

 

  • Google Chrome: Ctrl + Shift + N
  • Safari 11 or newer: ⌘ + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + N

 

From there, try matching your bank transactions again. If you can see a match deposit, return to your default browser.

 

Additionally, it is recommended to regularly review and reconcile your accounts to ensure that your records are accurate and error-free.

 

Let me know if you encounter further difficulties matching your transactions in QBO, Ktags. The Community will be here to help you 24/7.

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