Let me provide some information about duplicate deposits in QuickBooks Online (QBO), md20203.
The duplication of income and payment seems to have occurred because the invoice payment was recorded, and at the same time, the downloaded transactions were added to the bank feeds. To prevent duplicates, it's advisable to match the invoice payment with the downloaded transactions.
If the transactions have been reconciled. You'll need to undo the reconciliation of the affected period. With that said, I recommend seeking assistance from an accountant to help you with the undoing process. You can invite them to undo the entire reconciliation using the QuickBooks Online Accountant version's Undo reconciliation feature to unreconciled entries in batches.
On the other hand, if you prefer to manually undo it by yourself, you can follow these steps to undo each reconciled transaction individually:
- Go to the Transactions menu on the left panel, then select Chart of Accounts.
- Look for the account and click View register.
- To easily locate the transactions, you can click funnel to customize the dates and
- Review the check column. If the transaction is reconciled, youβll see an βR.β
- Select the box and keep clicking it until it's blank. It removes the transaction from the reconciliation.
- Click Save.
Once done, you can now delete the added payment in your download transactions in bank feeds and then match the existing entry to avoid duplicates. Lastly, you'll need to re-do the reconciliation process to ensure that your records are accurate and up to date.
Moreover, I'll share these handy resources with you. These guides will help you run a reconciliation report to review your reconciled transactions and fix any issues with past reconciliations in QuickBooks Online:
Still have questions about duplicate or reconciled transactions in QBO? Just drop a comment below and we'll be right on it.
