Exactly as above. It's like having a senate hearing. They wont answer directly! They talk around the question and give canned responses that cause more confusion.

They handle 100% from their servers from the original invoice email to the link inside the email, to the web host, to the gateway processor of the credit cards.

My devices never touch anything during the payment process.  Therefore, Credit Card security was NEVER in our hands to begin with.

Well played on the scam though... They managed to scare a lot of merchants into unnecessary anual fees and used a company that bullies people with ambigious email statements of penatly fees and charges.