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joeMD
Level 2

Cannot Connect Chase Credit Card Account to QBO

I had 3 Chase Credit Cards (mine, plus 2 employees) connected to QBO Banking and everything was working fine for a few months.  Recently the connection was lost between QBO and Chase, but when I went to reestablish it I was unable.  Quickbooks brought me to a Chase page that had a "Sign In" button, but when I click "Sign In" it just reloads the same page and there is no place to input my username and password (i.e., no way to "sign in").

 

Anyone else having trouble connecting to Chase, specifically a Chase Southwest Credit Card account?  Any work arounds or fixes?  I don't want to manually enter my transactions for fear that they will be duplicated when the connection is reestablished.

 

 

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