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Replying to:
Bryan_M
QuickBooks Team

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We hear you, Shane. And we're glad you followed the suggested troubleshooting steps for the bank connectivity issue in this thread.

 

I'd like to know what specific error you encountered while trying to sync your bank in QuickBooks Desktop (QBDT).

 

Since the issue persists after following the provided troubleshooting steps, you can contact our QBDT Team to isolate your banking connection issue.

 

Once they find that there's an investigation about the connection issue of your bank and QBO,  you'll be added to the affected users list and notified via email if the issue is resolved.

 

In the meantime, you can use the web connect to upload your bank transactions in QBDT and continue your banking tasks.

 

You can also read this article to help pair up bank transactions and avoid duplicates: Add and match Bank Feed transactions in QuickBooks Desktop.

 

Leave a reply below if you have additional questions about managing your bank connections in QBDT. We'll be willing to help. Have a good one.

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