I recognize the urgency of getting this fixed, @sjo2.
Please know that we're unable to provide a fix as our product engineers are still closely working towards a permanent solution. Rest assured that you'll l be notified through email whenever an update is available.
Regarding your second concern, let's perform some troubleshooting steps to determine if this is a browser issue. At times, the browser stores frequently accessed data, and unusual behaviors in any online platform, including QuickBooks Online (QBO, can cause a data issue with your browser.
Let's access your account using a private browser by following the keyboard shortcut keys below:
- Google Chrome: Ctrl + Shift + N
- Safari 11 or newer: β + Shift + N
- Mozilla Firefox: Shift + Ctrl + P
- Microsoft Edge: Ctrl + Shift + N
If it works, return to your regular browser and clear its cache to refresh the website's preferences. You can also utilize another supported browser to optimize your QuickBooks experience.
Moreover, here's an article that'll guide you to learn how to fix recurring transactions that failed to run in QuickBooks Online: Fix failed recurring transactions in QuickBooks Online.
If you've got more concerns about your recurring transactions, feel free to leave a comment below. We'll keep an eye out for your reply.
