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Thank you for the quick response, netispguy.
Allow me to provide more details concerning the issue when attempting to connect your bank to QuickBooks Desktop(QBDT).
Our engineering team is actively addressing the matter. However, it pertains to other credit card providers and is not specific to yours. Since this is the first instance we have received from your provider, you'll have to contact our support team. I know that you already get in touch with our team but they have the necessary expertise and tools to assist you in creating a ticket for in-depth investigations.
- Open QuickBooks.
- Go to Help, then select QuickBooks Help.
- Select Contact Us.
- Enter your issue.
- Hit Continue.
- Select to chat with us or Have us call you.
I've added this link for a comprehensive understanding of how to add and match Bank Feed transactions in QuickBooks Desktop. This resource provides a detailed list of processes that cover Bank Feeds in QuickBooks.
Let us know if you have more questions about linking your bank connections and managing your transactions in QBDT. We're here to help you at any time.