Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
netispguy
Level 4

Reply to message

Thanks for your reply Shymae, but I am way beyond the suggestions you have sent. 

 

Both in a new company file, or within my active company file, trying to add or create a new citi feed fails. 

 

I have checked the citi website and there are no issues with my credentials, third party access permissions or any posts regarding any service disruption. 

 

So no my questions is: Are you getting complaints from others in the community? At this point I have to believe that Intuit is aware of the problem and attempting a fix. I further believe that most likely Citi changed something on their back-end and do not inform Intuit Engineers. I would really just like to know that Intuit is aware of the issue and working to fix. 

 

The attached file shows the error you get when trying to create a new bank feed with CIti

 

Need to get in touch?

Contact us