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Replying to:
James_AL
QuickBooks Team

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I’m here to ensure you receive the assistance you need regarding your funds not being received, @TECCHO.

 

When funds are not received, it indicates an issue with the payment. Please check your email for a notification with instructions on how to resolve it.

 

I understand that you have contacted support multiple times without receiving a satisfactory answer. I recommend contacting the support team again, as they can access your account and conduct a full investigation. It would be best to follow up with them on your case.

 

To contact support, here's how:

 

  1. Login to QuickBooks.
  2. Navigate to the Help (?) menu.
  3. Open the Search tab, and select Contact Us.
  4. Pick Using QuickBooks or Ask about something else
    • If you chose the latter, input a brief explanation of your concern in the provided field.
    • Click Continue.
  5. Choose the Chat or Callback option.

 

If you have any other concerns about held deposits, please don't hesitate to contact us. Your satisfaction and peace of mind are our top priorities. Take care and stay safe!

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