Hello there, @TH76.
I understand the importance of updating your Wells Fargo bank transactions in your QBO account. I'm here to guide you in getting the best help available.
I recommend verifying directly with Wells Fargo for the exact platform you should use. Sometimes, financial institutions have specialized URLs or specific platforms for certain types of accounts. You can contact their support and ask if their integration with QuickBooks is stable. Ensure that there are no pending alerts or actions required on your Wells Fargo online account that might impact the connection with QuickBooks.
If everything is good on your bank's side and you're still experiencing the same issue, I recommend contacting our QuickBooks Online live support to investigate this case further.
Additionally, here are some articles that can help you troubleshoot banking concerns in QuickBooks Online:
We truly appreciate your patience while we work on resolving this issue. If you have any more questions, feel free to ask. We're here to help!
