I understand how distressful it can be to undergo invoice deposits and payments on hold, Michelle.
Know that QuickBooks Online (QBO) has deposit limits ranging from $1 to $125,000, as discussed by our customer service team. And the payment processing time also affects the duration of the deposits.
The deposits will be available in your bank account the following day if you've completed the check transaction before 3 PM Pacific time. On the other hand, if the processing occurs after 3 PM PT, the deposit will take two business days to be completed.
Please know that the Community is a public forum, and we cannot access anyone's account. With that, I highly recommend reaching out to our QuickBooks Online Payment customer service team again and asking for an update regarding your funds.
To get more insights about deposits and payments on hold, you can refer to the materials below:
Additionally, when you start categorizing your transactions in QBO, learn how to set up your account to automate the process: Automatically match QuickBooks Online product transactions.
Don't hesitate to reach back to us if you require additional assistance with your deposits and payments in QBO, Michelle. The Community will be at your end 24/7.
