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Replying to:
KimberlyS
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There's no need to match the journal entry to the debit transaction, ametz1201. I'm here to clarify this matter so you can track bad checks accordingly.

 

Since the bank transactions and the journal entry to account for the bad check have different amounts, you cannot match them. You can instead exclude the debit transaction and manually clear the journal entry from your register. For the detailed process, please refer to the steps provided by my colleague above.

 

Moreover, consider generating and customizing financial reports to gain more knowledge about different aspects of your business. You may also memorize the data to save their current customization settings, which can be sent on a recurring schedule via email.

 

It's always our priority to help if you require additional assistance managing bad checks in QuickBooks Online. Just leave a reply on this thread to update us in the Community forum.

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