Allow me to join the thread and provide further details about the auto-adding of payee names, @ES2007.
Bank rules allow you to automatically categorize transactions that meet certain criteria. When transactions are imported, either through bank feeds or by uploading bank statements, these rules help ensure that similar types of transactions are classified consistently without manual intervention each time.
That said, let's review if the Enable suggested categorization option is unchecked on the Banking page. This setting can sometimes trigger the issue you're encountering.
- Go to Transactions and select Bank transactions.
- Click the Gear icon.
- Navigate to the Enable suggested categorization section and untick it.
- Try to make the changes to the Payee field again to check if it will continue to change the other transactions.
If it does, I recommend contacting our support team so they can further investigate your account regarding the problem you're experiencing. They possess the tools to check your account securely and provide you with a resolution.
Additionally, you can refer to these articles about managing your bank transactions:
Please return to this thread if you have other concerns with your reconciliation or transactions in QuickBooks Online. We're here to help you in any way we can.
