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rtm
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FINALLY FOUND A SOLUTION TO THIS!!

 

This issue has plagued me for years, literally. Every once in a while I'll get a bank transaction that absolutely will not match with the quickbooks transaction I've entered. Dates match, amounts match, accounts are correct, but no matter what I try it just won't match. Today I spent 2+ hours on the phone with quickbooks. They couldn't get it to match either and determined it was an issue with their system. However, when they tried to create a ticket for software engineering to look at it, they said it was rejected by software engineering because it didn't affect enough transactions. Engineering recommended just excluding and clearing the bank transactions. I'm sorry, but this is not a solution for me. What a joke!

 

Long story short, I found a way to get it to match!

 

Assuming you've actually got everything entered correctly, try going to bank transactions -> for review -> then type the exact amount of the transaction in the search box. This will bring up the transaction, and for me anyway, like magic it automatically found my matching transaction and all I had to do was click match. Voilà!

 

I hope some day quickbooks actually starts listening to customers and solving crap like this.

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