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Replying to:
RogelioL
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Thank you for informing us that you're also facing the same issue with the recurring transactions not updating.

 

Please note that although we currently don't have an investigation about the issue of recurring transactions not updating, we are keen to gather more information about this from you and other QuickBooks-affected users.

 

With this, I recommend contacting our Customer Support Team, for they have the necessary tools and expertise to investigate this securely. 

Here's how:

  1. Navigate to the Help icon.
  2. Click the Contact Us button. 
  3. Input your question and click Let's Talk
  4. Scroll down and select Get a callback

 

If you need prompt assistance, you can reach them directly through their contact number: QuickBooks Online Support.

 

Additionally, if you need a list of recurring transactions, please refer to this article for guidance: Review your recurring transactions in QuickBooks Online.

 

Feel free to ask if you have any further questions about the recurring transactions or need additional assistance with QuickBooks. Keep safe.

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