I'm here to walk you through the steps to get your books back in order, ametz1201.
You can't directly match the two transactions and the bad checks since they have different amounts and are incorrectly posted and issued by the bank. Instead, you'll exclude those two messed transactions in the For Review section. Then, manually clear the existing entries in the register.
To exclude them:
- Go to the Transactions menu, then select Bank Transactions (Take me there).
- Click the transactions in question.
- Hit the Exclude options at the bottom.
To manually clear an entry:
- Click the Gear icon, then select Chart of Accounts.
- Choose the account you're working on, then select View Register in the Action column.
- Locate and select the transactions.
- In the ✔ column, keep clicking the blank status until it shows cleared (C).
- Hit on Save.
- Tap Yes to confirm.
Please wait for the payment to be posted to your bank feeds before you can match it to the replacement check.
Here are some articles you can refer to managing bank transactions moving forward:
I'll promptly follow up if you require further clarification. The Community is accessible round the clock for any assistance you need with banking-related inquiries.
