Let me point you in the right direction for an immediate assistance in QuickBooks Online, Teraloom.
Since you've encountered this issue for weeks, I suggest contacting our QuickBooks Online Support Team. They possess the tools to investigate the cause and will promptly submit a ticket to our engineering team to ensure they are alerted about the issue when necessary.
You can reach them through these steps:
- Log into your QuickBooks account.
- Click the Help option in the upper-right corner.
- Tap the Contact Us button.
- State your concern in the box.
- Lastly, press Have us call you.
Furthermore, we've included this series of articles to assist you in understanding how to reconcile an account, resolve reconciliation issues, and maintain data accuracy within the software.
I'm just a message away if you need further assistance handling your banking transaction within QuickBooks Online (QBO). Keep safe.
