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Replying to:
Carneil_C
QuickBooks Team

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I recognize the urgency of fixing this error message you've encountered when updating your QuickBooks Checking, @chewy-chewbacca.

 

Upon checking here on my end, there's an ongoing investigation about the QuickBooks Checking - Error 9999. Please know that our online banking team is investigating this error message and working on a fix.

 

You can reach out to our Customer Care Support Team so they can add you to the list of affected users. Rest assured, they'll reach out to you when new information is available via email. To contact them through QuickBooks Online (QBO), here's how:

 

  1. Go to Help (?), then click Contact Us.
  2. Enter your question and select Continue.
  3. Review and select from the following: Have us call you, or Chat with us.

 

Please see this link for more ways to contact them: Contact Payments Support.

 

Moreover, I've added this article to organize your bank feeds in QBO: Categorize and match online bank transactions in QBO.

 

Keep me posted if you have more questions or concerns about your QuickBooks Checking account. I'll be around to answer them for you. Keep safe always.

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