I appreciate you joining the thread and providing details about your issue, Larry. I know how precious time is for everyone. Let's navigate together to get this sorted out and get you back to business.
The recurring transactions will show on the dashboard. However, since you can't see it, we can perform browser troubleshooting to see if this is a browser-related error.
You can use the following keyboard shortcuts based on what type of browser you're using:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Shift + N
If there's no error while using the private browser, you can use your regular browser and clear your cache to start fresh.
On the other hand, regarding the error about the dates wherein they're not changing, please know that we have an ongoing investigation INV-104174. With this, I recommend contacting our QuickBooks Online support to have yourself added to the list of affected users.
Moreover, you can check out these articles that can help manage your recurring transactions:
I'll be on the lookout if you need further assistance managing your recurring transactions. Have a good one.
