We're glad to have you here in the Community space, @BTCPNC. I can explain why the QuickBooks balance doesn't match the bank balance.

Please note that the QuickBooks balance is impacted only by transactions in your Bank Register. The bank balance is based on your financial institution and includes transactions waiting to be reviewed in the Bank Transactions tab.

To identify this, consider categorizing and matching your downloaded transactions based on your bank statement. Then, compare it to the Bank Register. I also advise comparing your register from your Chart of Accounts to the transactions shown on your bank account to check what causes the discrepancy.

These are some reasons why QuickBooks balance is different from the bank balance:

• Duplicate or incorrectly entered transactions.
• The beginning balance in QuickBooks Online (QBO) is incorrect, or no opening balance has been created for the bank account.
• There are missing transactions that need to be recorded.
• Previously reconciled transactions were deleted or edited.

Moreover, this article can help you identify the problems for reconciled accounts: Fix issues for accounts you've reconciled in the past.

We're here to lend a hand if you require further help with QuickBooks or bank balances or any QuickBooks queries. Have a great day.