Thank you for your prompt response, @wolfys21. It's my pleasure to help you add a screenshot here in the Community forum.

When adding a screenshot in Community, ensure to save the screenshot on your file first.

Here's how to attach the screenshot:

1. Hit the Reply button.
2. Select the small Camera icon.
   
3. Click the Choose Files, then choose the screenshot file.
4. Select Open, then Done.

Now, that your screenshot has been attached, you can select the Post to upload it to the thread.

Here are a few more articles that provide additional guidance just in case you need them while reconciling an account in QuickBooks Online:

• Fix Issues The First Time You Reconcile An Account In QuickBooks Online
• Fix Issues At The End Of A Reconciliation In QuickBooks Online

Please don't hesitate to post here in the Community space if you have additional concerns about QuickBooks Online. We're always here to help.