I recognize the need to address this issue when creating recurring transactions in the QuickBooks Online (QBO) desktop app, dl010. I'm here to ensure we can fix this matter with assistance from the appropriate support.
Since the issue persists even after utilizing a private window, I recommend contacting our customer support team during their support hours to report this behavior. They have all the necessary tools and expertise to thoroughly investigate this case. They can also provide the most relevant resolution and workarounds so you can make recurring invoices simultaneously.
Here's how:
- Visit this page to log in to your QBO account: QuickBooks Online Login: Sign in to Access Your QuickBooks Account.
- Click the Help (?) icon, then choose the Search tab.
- Select Contact Us.
- Determine how you would like to connect with an expert: Start a chat or Get a callback.
Alternatively, you can reach our support through this page: Contact Us. From there, please select the product you're currently using, follow the on-screen instructions, and provide all the needed information.
On the other hand, you can utilize this material for the detailed steps when you're ready to receive customer payments and track these amounts: Record invoice payments in QuickBooks Online.
Please consider revisiting the Community whenever you have questions or need further guidance when creating and managing recurring invoices in the QuickBooks Online desktop app. We always have your back.
