Hello there, Helen and everyone. Let's ensure you can continue working with any payment-related tasks in QuickBooks Online (QBO).
Have you encountered any error messages when scheduling a payment with a vendor? May I know the QuickBooks Online version or subscription you're using? Any information will help me provide the appropriate instructions to resolve your concern.
In the meantime, I suggest performing some basic troubleshooting, as QuickBooks Online (QBO) periodically exhibits strange behavior caused by cached internet cache files. Perform the activity using an incognito window or a private browser. The keyboard shortcuts are as follows:
- Safari: Command + Shift + N
- Google Chrome: CTRL + Shift + N
- Mozilla Firefox or Microsoft Edge: CTRL + Shift + P
If it's successful, return to your regular browser and clear your browser's history to refresh your website preferences. If not, I suggest using a different supported browser when logging in to your account because the QuickBooks version you're operating now may have a temporary malfunction.
Additionally, you can generate reports to see an overview of your vendor bills or track the financial status of your business.
Leave a comment below or post again in the Community space if there's anything else you need to know about handling bill transactions. I'm always here to help you. Take care.
