Hello there, DP77. Allow me to chime in and help you with the deposit in QuickBooks Online (QBO).
Before depositing a check, confirm it meets our requirements and don’t need the funds immediately. Funding the check may take 1-5 business days, but we're striving for the quickest processing time possible.
Here's how:
- Sign in to your QuickBooks Online app from a mobile device.
- Select Cash Flow.
- From the QuickBooks Checking home page, select Send Money.
- Click Deposit checks. Note: If the option isn't visible or unavailable, you're not eligible yet.
- Enter the check amount.
After that, endorse your check:
- Sign your name on the back of the check and write For mobile deposit only under your signature.
- Take photos of the front and back of your check.
• Place the check on a well-lit, dark-colored surface.
• Capture all four corners of the check.
• Ensure to capture all the details.
Afterward, review the check amount and ensure clear check images. Double-check the date funds will be available. If everything is good, choose Finish depositing. Then, you can receive an email when your bank accepts your check and deposits your funds.
If your check meets the criteria above, let's clear the app cache. It retains data, which can cause an unusual response to the system.
Android:
- From your device Settings, select Apps (varies by device).
- Choose the QuickBooks app from the list.
- Select Storage.
- Tap Clear data.
iOS:
- From your device Settings, select Setting General iPhone Storage.
- Choose an app that's taking up a lot of space.
- To free up the storage without deleting the documents and data for the app, select Offload App.
If the issue persists, I recommend uninstalling the software. Then, reinstall it to refresh the system.
Finally, I've added these resources to help you learn more about which features are supported on each device:
Drop me a comment below if you have any other questions about depositing a check. I'm always here to help. Take care.
