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Suzque
Level 1

Making deposits

Hello, I am running Quickbooks deskrop pro plus. I recently made 2 deposits for two separate customers. I went to the customer screen --> New Transactions -->Receive Payment filled out the form went to the next and completed the same. Went to the Home screen-->Record Deposits. Instead of running a deposit slip for both deposits, I chose to run one at a time so paperwork for the deposits would be completely separate. I selected the one I wanted to run first, printed the deposit slip, everything was fine. When I went back to run the 2nd deposit slip the deposit was gone. I attempted to add it to the deposit form under the first deposit that had already printed, but i got a warning that Quickbooks can only make a deposit to undeposited funds.

So I checked my customer site, the deposit shows there, however does not appear in my register, also it does not show in my deposits for that day.

How can I correct my records? I already entered the deposit with a hand written deposit slip.

 

Also, is there a better way to get a copy of the deposit for each individual check entered?    

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