I know how important is it for you to connect your bank in QuickBooks Online, @ZachZimmer. Let me share some information about bank connection issues.
First of all, I just want to ask if you received a specific error while connecting your bank to QuickBooks? If yes I recommend checking out this link about fixing bank errors: Fix bank error 185 in QuickBooks Online.
Otherwise, if it doesn't have an error I suggest contacting our Customer Service Support. Since they have secure access to your account they can closely examine the problem and conduct further troubleshooting to fix it.
Here's how:
- Navigate to the Help icon located in the upper right-hand corner.
- In the Help window, select the Contact Us button located at the bottom.
- Enter your queries and hit on Let's Talk.
- Choose either Start a chat or Call us.
If you have the new QuickBooks Assistant help update, you can follow these steps:
- In your QuickBooks Online account, go to the Help > Assistant.
- Type Talk to a human and click the Contact a human button.
- Select Live Chat / Call me back.
Nevertheless, you can visit these resourceful articles that will guide you when reviewing and reconciling accounts in QuickBooks:
Don't hesitate to post in the Community if you have more concerns about connecting accounts and handling transactions or any other QuickBooks-related concerns. I'm always here ready to help. Stay safe always.
