Thank you for raising your concern here in the Community, aaag.
Repairing the company file will help determine if the missing invoices and payments are caused by data corruption. Let's perform the steps together to address this matter.
The Verify Data checks for common issues or data inconsistencies in your company file. While the Rebuild Data tool fixes data damage identified during the verification process. Follow these steps:
- Open QuickBooks Desktop (QBDT) and head to the File menu at the top to select Utilities and Rebuild Data.
- Click OK to create a backup of the company file.
- Press the Save button to keep the copy.
- Tap the OK button once the Rebuild is completed.
- Next, return to the File menu to pick Utilities and Verify Data.
- Allow the tool to scan for data issues.
If there's a problem with the file, press the Rebuild Now button or OK to continue using it. In case the entries are still missing after the rebuild process, run the tool again.
If none of these suggestions work, perform Solutions 2 up to 4 in this article: Fix data damage on your QuickBooks Desktop company file.
After resolving this matter, match your downloaded entries with the ones in QBDT. This will help identify the transactions processed by your Financial Institution (FI) and those pending at the bank. Also, reconcile the account regularly to keep a balance and accurate record.
I've assembled some resources that cover topics about managing bank feeds and troubleshooting QuickBooks errors:
Keep in touch if you have other banking-related concerns or questions about the product. I'll get back to provide the guidance you need, aaag.
