Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results forΒ 
Search instead forΒ 
Did you mean:Β 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
ratkiley
Level 1

Reply to message

I followed the steps and sucessfully imported all the data that the import tool would import. However, when I run my profit and loss report, all the numbers are wrong. The import tool does not import any payments, thereby requiring you to redo all the payment records in quickbooks online. These payments took several days to enter into quickbooks online. I don't want to have to redo all the payments. The import process said it would not import customer payment information to protect customer credit card numbers, but my payment records have no customer identifying information, just records about how much and what type of payment (zelle, square, check and cash payments). Why doesn't the import tool import this basic payment information, thus completing the import process automatically?

Need to get in touch?

Contact us