Hi @Solange2, thank you for reaching out to the Community.
Before that, we understand the frustration of not having this process as anticipated and the significance of linking your business account in QuickBooks Online.
We recognize the importance of Federal Navy Bank showing the Business Checking account to connect. Although we do not have a specific timeline for the resolution, our engineers are working diligently to resolve this issue. If you haven't already done so, I recommend contacting our phone support team who can add you to the list of affected users after gathering your details. These are the steps:
1. Access your QuickBooks Online (QBO) company, go to Help (?).
2. Choose either of these tabs:
- Assistant tab and type Talk to a human.
- Search tab and click on Contact us to connect with a support expert.
3. Select the preferred method of contact (phone or chat).
Additionally, here are some articles that you can read to help speed up the review process of categorizing and reconciling your accounts:
I'm only a comment away if you have any questions or clarification about connecting the Business Navy Federal bank account in QuickBooks Online. Take care always!
