I am getting an error every time I try to mobile deposit. It says…

“We can’t deposit this right now. You can deposit up to 10 checks every 30 days.”

Anyone seen this before? I cannot seem to find anything about this limit and no one I’ve talked to at Quickbooks can seem to find it either. I knew there was a monetary limit, but checks? Is this true? And can anyone direct me to this rule?

I don’t want to change services, but I may have to find other options if I am limited to 10 checks per 30 days. I cannot run a business with this restriction. 

Advise.