Hi there, @StayLinked AP.
I appreciate you for reinstalling and doing the steps my colleague provided above. Since you have already completed those steps, let's proceed to troubleshoot your Merchant Service account to refresh its connection with QuickBooks Desktop.
You can fix this by disconnecting and then reconnecting your Merchant Service account from QuickBooks Desktop, and I'm here to guide you on how.
Here's how:
- Go to Edit and select Preferences.
- Select the Payments menu.
- Disconnect the Merchant Service account and follow the prompts or confirmations to complete the process.
After that, you can reconnect your Merchant Service to your QuickBooks Desktop and use the Make Merchant Service Deposits link again. However, you can contact our QuickBooks Payments support if the link doesn't still work. This way, they can investigate this matter further.
Moreover, here's an article that can help you manage some tasks with your Merchant Service account: Access and manage your QuickBooks Payments account.
The Community is always open if you have further concerns about making Merchant Services deposits in QuickBooks Desktop. I'm here to ensure you can record your business within Intuit QuickBooks efficiently.
