I've got you covered on how to reconcile a Chase credit card with an employee card in QuickBooks Online (QBO).
We need to know how your bank sends the downloaded transactions before connecting to online banking. If the transactions download to one account, just connect only the parent account. Then we connect the subaccounts and not the parent account if the transactions download to the individual accounts.
We can’t connect both a parent account and its subaccounts. If you try to connect both, you’ll get a message that the account is already connected. When initially connecting your account, the same opening balance transaction may download to all subaccounts. You must delete all but one of these balances when you reconcile.
Some banks may show the overall bank balance at each subaccount level. The bank provides us with a static balance of the entire account, not the balance of each subaccount. When it’s time to reconcile, you only need to reconcile the parent account because all transactions in the subaccounts roll up into it. You can check this page to learn more about bank account connectivity to QBO: About bank or credit card subaccount setup.
If you are experiencing issues with mismatched balances, you may find further assistance by reading these articles.
Our door is open 24/7 if you need further assistance downloading your employee's credit card transactions in QuickBooks. You can also post again if you need help performing specific tasks in QuickBooks. As always, I'll be here, and I'll gladly help you out again. Take care, and have a good one.
