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RLPassa
Level 2

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Dear Gebel Alaina M,

I would like to mention that I've worked on this issue since last October and spoken with support representatives at PayPal, at Quickbooks, and even at PayPal Credit.  I would also mention that my husband has similar accounts that have remained connected with QuickBooks (we can access *his* PayPal Credit account with Quickbooks but *not mine*).

 

Representatives have tried to help me with mine, but with no success.  I'm sorry to see you say that Quickbooks is not working on this issue.

 

The best I can recommend for anyone unable to connect a PayPal Credit Account to Quickbooks is to export PayPal Credit transactions to a *.csv file and import them to Quickbooks with that file.  Nothing else has worked for me.

 

It would be great if these companies would work together to fix this but, so far, they each seem to blame the other company for the problem.  Quickbooks does not "see" my PayPal Credit account (while it *does* see my husband's) and, thus, I cannot get it connected.

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