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Buy nowI appreciate you for coming back to the thread and clarifying your concern, berwick12. I've got steps to ensure you can add a test company under your existing company and change the bank feed efficiently.
Beforehand, please know that QBDT 2020 is already discontinued. With this, you won't have access to live technical support if you run into problems or any of the other Intuit services that can be integrated with the program. Also, discontinued versions won't receive the latest critical security patches and updates and that's the reason you're unable to fix any errors and issues that you encountered on the said version.
Then, you can go to the No Company Open window to start doing or creating a test company underneath your current company.
Here's how:
On the other hand, you can follow the steps below so you can change the bank feed or switch between banking modes on your end. Before doing so, make sure to update QuickBooks to the latest release and you're in single-user mode.
In addition, you can refer to this article to see the detailed troubleshooting steps on how to resolve the OL-222 error you encountered: Fix error OL-222 in QuickBooks for Mac.
In case you need to see what’s included in the QuickBooks Mac Plus 2023 release and how you can use them to benefit your business, you can read this article: What's new in QuickBooks Mac Plus 2023.
Don't hesitate to tag my name in the comment section if you have follow-up questions about managing company files and any banking-related concerns. I'm always here for you, berwick12. Keep safe always.