Hi there, thesurfbus. I appreciate you for all you've done on your end to fix the issue. I can help you get in touch with our support team to further troubleshoot and fix the issue you're experiencing with missing transactions.
Since you've already followed the steps provided by my colleague and still have the same issue, I suggest contacting our QuickBooks support team for further assistance. They can provide troubleshooting steps to help resolve the issue.
Here's how:
- Sign in to your QuickBooks Online company.
- Select Help (?).
- Select Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
You can contact us from Mondays to Fridays, 6 AM to 6 PM PT.
Furthermore, I'm adding this article again to help you in categorizing your transactions to QuickBooks: Categorize transactions in QuickBooks Self-Employed
Don't hesitate to comment if you still have concerns with your transactions. I'm always here to help.
