That's great, but you've been working on this since January. And no one seems to be able to tell us exactly what's wrong, or when it's going to be fixed. Maybe if you provided honest, transparent information, we wouldn't get so angry and take it out on this bulletin board -- which appears to be the only way to communicate with someone at Intuit, as you can't get through to anyone on the phone, and using the chat facility only seems to anger whatever poor, overworked team is assigned to run it.

It's also noted that not once has Intuit ever offered a discount, refund or other compensation for a major software feature not working as promised -- for an entire business quarter and counting. 

I know it's easy to mouth off on boards like this, but I'm honestly upset, as are many others. You're supposed to be helping us run our businesses, yet it feels like no one really cares. Just be honest, let us know what's really going on, and maybe offer a little compensation to balance the incredible amount of time and frustration we're dealing with because our books are completely screwed up because of you. Shouldn't be too much to ask.