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MichaelaS
QuickBooks Team

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Facing these challenges isn't the feeling we want you to experience, @cmargerpositionwealth.

 

Currently, there's a reported concern related to Fidelity Bank error 590. I understand that you've tried several times to contact our support team regarding the error 590. Despite this, the situation persists, and due to the public nature of this forum, we strongly recommend contacting our QuickBooks support  for security reasons, as they can access your account to analyze the situation and include you among the affected users.

 

Here's how to contact support:

 

  1. In your QuickBooks Online account, go to the Help menu.
  2. Hover to the Search tab, then click Contact Us.
  3. Type in a short description of your issue and concern in the box provided.
  4. Click Continue.
  5. Select the Chat or Callback option.

 

I've included these articles to further guide you in reviewing downloaded credit card transactions and figuring out the error messages in QuickBooks Online:

 

If you have any questions regarding other QuickBooks issues, please feel free to ask below. I'll do my best to assist you.

 

  

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