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MichaelaS
QuickBooks Team

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Thank you for getting back on this thread. Let me share my insights to help you manually deposit your credit card payments.

 

Yes, you're correct. When using Merchant Service to process credit card payments in QuickBooks Online (QBO), the system will automatically record and make the bank deposits. The reason they don't show up on the bank deposit screen.

 

To manually change the deposit location, avoid using direct bank deposits. Instead, utilize the Receive Payments screen to record these payments.

 

Here's how:

 

  1. Select the New + on the toolbar.
  2. Under Customers, choose Receive Payment. The Receive payment screen links payments to invoices so you can identify paid and unpaid invoices.
  3. On the Receive Payment screen, enter the payment details and choose Undeposited Funds as the Deposit to account.
  4. Then Save and close.

 

if you want to change the bank account QuickBooks uses it for depositing payments when processing credit card and Automated Clearing House (ACH) payments. Check this article: Change the deposit bank account.

 

Furthermore, I'm adding these articles to guide you in managing online bank transactions in QuickBooks Online:

 

 

Let me know if you have further questions about depositing bank transactions in QuickBooks. I'm here to assist. Have a good one.

 

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