Hello, patrebbAWF1.

I can only imagine what you've been through about being unable to match your payroll transactions and missing data on the Chart of Accounts page.

We want to take a closer look at this to ensure this gets resolved. I'd like to view the account details and lay down the information, but I'm unable to do it in a public space.

Since you've already called, let's give our support another chance to help you and inform them about the missing transactions. They can also look at the previous interaction and check the details.

Here's how:

1. Go to the Help (?) icon at the top.
2. On the Assistant tab, click Talk to a human.
3. Enter your concern in the Type something field, then click the send icon.
4. Click on I still need a human.
5. Select Get help from a human.
6. Choose the Chat with us or Have us call you option.
   
   

You can also reach out to them via phone number. If you don't have it handy, their contact details can be found here: Contact Payroll Support.

If you need to check and review your employees' current year-to-date data in QuickBooks, I'll add this article if you need help: Create a payroll summary report in QuickBooks. 

Let's hear your concerns if you have more questions about managing entries. My colleagues and I will chime in again and help you out.