I understand how this issue affects your business, kalbonico144. Please know that this isn't the experience we want you to have when using the program. Since the issue persists, I recommend contacting our Customer Care Support team so they can conduct further investigation to determine the root cause of the problem. Here's how to reach them:
1. Sign in to your QuickBooks Online company.
2. Select Help (?).
3. Select either tab to get started:
- Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
- Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
Furthermore, I've included these articles to guide you with categorizing and reconciling your bank statements in QuickBooks once you've successfully downloaded all your transactions from your bank:
For further clarifications or concerns, please don't hesitate to leave a comment below. We're here to support you 24/7. Keep safe!
