I understand how important it is for you to connect your bank in QuickBooks Online, Sportsphotog.

Since you have experienced a connectivity issue between the bank and QuickBooks Online, I'd suggest contacting our customer support team.

Here's how:

1.  Click Help in the upper right-hand corner of QBO.
2. Tap Talk to a human, then type in Talk to a human.
3. Select I still need a human.
4. Press Contact Us.
5. Choose a way to connect with us: Start a chat or Get a callback.

Additionally, you can also click this article for more details about QuickBooks Online Support.

For future reference, you can also click on this article to learn how to reconcile an account in QuickBooks Online.

Please get back to this thread if you have other banking or QuickBooks-related issues. I'll be around to help you.