Hello there, pguman! I appreciate your quick response to my colleague's post. I'd be pleased to clarify that for you!
Yes, you may use a credit card account or a bank account in filling out suggestions. Notably, our Product Development team uses your input to enhance QuickBooks Online (QBO) and make it even better for you.
You can track feature requests through the QuickBooks Online Feature Requests website.
In addition, if you have tried all the options matching your bank's name and still can't connect, or if your bank doesn’t appear, request support for your bank.
Here's how:
- Go to Transactions, then select Bank transactions.
- Select Link account.
- Search for the name of your financial institution. If QuickBooks is unable to find your bank, you will get the message, "Hmm, we can’t find [name of the bank you entered] in our list of supported banks," and you will be presented with helpful tips to try and locate your bank account.
- If you’re still unable to find your bank, select Request.
- Enter your bank's web address (URL) in the field provided, then select Request.
Moreover, you might find it helpful to check out this article to get more information: Record your payments to credit cards in QuickBooks Online.
Please do comment down below if you have more questions about your online banking in your QuickBooks Online. We're always available 24/7 to help you. Have a great day!
