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Buy nowThank you for taking the time to write back to me. I have not had time to download the information from my accounts to upload to QB.
You asked which bank account is not syncing. Two bank accounts and 3 of the four credit cards connected to my QB weren't syncing. The bank accounts weren't syncing for July-mid October. The three credit cards were not syncing for at least July-August. Maybe some of September too. For the month of July my QB account has JUST FOUR transactions logged. As you can imagine there were a lot more transactions across five different associated bank/credit card accounts. They can't all be out of commission at the same time. Something went wrong somewhere.
It will be a giant hassle to go in to each of those accounts and download all those transactions and then upload into QB. This information essentially is 1/4 of my transactions for the entire year. And because the information missing from September-October is "hit or miss", how can I trust that other transactions for other months are all in my QB account? I may as well save the QB subscription and just try to be diligent with an Excel spreadsheet instead.
I have lost my trust in this system to track my expenditures and will cancel my account after my taxes have been prepared by my own accountant.