Hi JamaicaA!

Thank you for your quick reply. I have tried all of your suggestions.

1. I signed into my bank website and the site is up and running and I have full access to all of my transactions, and also for those that are not uploading to my QuickBooks account. Also, I have about 5 different bank and credit card accounts associated with my QuickBooks account and for the month of July 2023 only one of them is appearing in my QuickBooks account (August through mid October are also missing several of the credit card/bank accounts, too). Because only 1 of the 5 associated accounts is appearing for July leads me to believe that the problem is not due to website maintenance issues - the likelihood of all those accounts being down due to maintenance at the same time is very low.

2. I opened QuickBooks in a private Firefox window and that did not resolve the issue.

3. I think I cleared my Firefox cache and that did not resolve my issue.

4. I opened QuickBooks in Safari - which I never use and has no previous history of me using QuickBooks - and those bank and credit accounts are still not appearing in my QuickBooks account.

If you have any other suggestions I am happy to give them a try. Otherwise I will try to contact customer service when your offices open on Monday morning.

Thank you,

Ellen