I appreciate you for considering this thread to share your concern about the missing transactions when reconciling in QuickBooks Online. I'm here to help you with that, 84-3376304.
If you're using the bank feed feature, check if the transactions are being imported correctly from your bank. Sometimes, there can be delays in the bank feed that cause transactions to not show up during reconciliation.
In the meantime, you can follow these steps to isolate this issue. It might be a browser-related problem or need to refresh the page. Here's how:
- Access your QBO account in an incognito or private browsing window to make sure that cached data isn't causing the issue.
Google Chrome: press Ctrl + Shift + N
Mozilla Firefox: press Ctrl + Shift + P
Safari: press Command + Shift + N
- Use other supported and up-to-date web browsers.
You can make use of these articles in QBO for additional tips and guides.
Additionally, could you provide the name of your bank? This will allow us to investigate the issue further. Let me know if you have more questions about reconciliation. I'm always ready to help you.
