I appreciate the detailed information, ISSEP.
When matching transactions, it's a primary consideration to have the same amount. Since your sales receipt is of lesser value than the bank deposit, QuickBooks will not consider it as a match, which is why you can't see it when matching.
As a workaround, we can use the exclude function to remove the deposit transaction from the For Review tab.
Here's how to exclude the transaction:
- At the left navigation panel, click Bank transactions.
- Select the deposit transaction.
- Click the Exclude option.
Once it's been excluded, we can mark the sales receipt as cleared in the bank register, indicating that it's ready to be reconciled. Here's the process:
- Go to Settings and select Chart of account.
- Find your account register/bank account.
- Select View register.
- Under the check mark column, look for the Sales receipt, then double click it until it shows C.
- Select Save.
Additionally, we can create an expense account to account for the processor fee, we can create an expense transaction to show in the Profit and Loss report as a business expense.
Also, I suggest you reach out to an accountant for additional guidance on this matter.
I'll be including these articles for more details and guidance about managing your accounts in QBO that can be helpful in the future:
Keep me updated in the comments if you have further questions about matching your transactions in QuickBooks Online. I'm just a reply away. Keep safe and have a good one.
