@Garrettnp - Try those steps again. That was happening to me up until a few days ago. When i re-established the login (while screen sharing with someone with QB), it reconnected the same account. It didn't create the 2nd account, which is the issue we were all having. You just need to select which dates you want to import from, so I used the date when the link was broken. For me it was 12/12/23. You'll have some clean up to do, but it seems to be working now. Until it won't again. Seems to be a common problem. My Chase CCs also had a similar issue a few weeks ago. Good luck. I would screen share on this though so you can have proof. The individual i was sharing with actually had their support with them walking them through it. Don't go it alone unless you have to. If there are any more issues, then they can also create a ticket for you. Good luck!