I see the importance of getting this fix as early as possible, @KDR_889. I understand how important it is to view the latest updates in the reminders list.
Currently, we have a new investigation (INV-97602) wherein reminders aren't updating. Rest assured, our engineers are working diligently to resolve it and get your business up and running again.
With that said, I recommend contacting our customer support team. They can add you to the list of affected users and provide you with email updates on the progress. You'll receive a notification as soon as the issue is resolved.
To reach our support team:
- In your QuickBooks Online account, go to the Help menu.
- Hover to the Search tab, then click Contact Us.
- Type in a short description of your issue and concern in the box provided.
- Click Continue.
- Select the Chat or Callback option.
If you wish to change your recurring transaction templates, please visit this article: How to edit recurring transactions.
Moreover, you can generate a report to view the recurring template list. This information can be beneficial for tracking and managing your regular tasks and projects.
I appreciate your patience and understanding while we look into this further. We will keep you updated on any developments and resolutions.
