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Replying to:
LoriGR
Level 1

How to reconcile main credit card when secondary has a negative balance?

Hi there - I have to cards for one AMEX account. The secondary account received significant credits for november, leaving it with a negative -200.23 balance. The primary account does not have a credit, however, but a small balance. Typically when I reconcile, I create a new credit card credit and roll up the secondary amount to the primary. I then reconcile the secondary with a 0 starting balance and the primary is reconciled normally with the added amount from the secondary. Now that the secondary account is starting at -200.23, I don't know how to roll this up to the primary. QB shows my primary is now off by -200.23 and my secondary is starting next month with a -200.23 balance. How should I fix this?

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