Green Dot?  Intuit and Quickbooks I suggest you hold your partners to higher standards.  Green Dot's customer service line is as bad as the client said above.  

I called Quickbooks Payments and have now been kicked around 3-4 times. 

Again, this is the biggest issue with Quickbooks Customer Service.  Why do they not have a ticket system?  If I was one of their customer support people, I would do the same, the second it gets hard, hang up and then there is no accountability to fix anything.

The reason I am calling them is that this is the first time in my career that I have seen an ending balance be a different number than the beginning balance in the next statement.  Therefore, I can not reconcile.  We can't fix a bank statement error.  I have had 7 people look at this at customer service and they are perplexed, and just give up.

We need a ticket system, so we do not have to babysit every time we need support.